Amazon Fire Tv App Won T Connect

Fire TV Stick Troubleshooting Tips

Quick Fixes

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If you're experiencing issues with your Fire TV Stick, there are a few quick troubleshooting steps you can try:

• Restart your Fire TV device by unplugging it, waiting 1 minute, and then plugging it back in.
• Clear the app cache and data by pressing and holding the Select and Back buttons on the remote.

Common Issues and Solutions

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If you're still having trouble connecting to Wi-Fi, your videos are buffering, or you're seeing error messages, try the following:

• Check your internet connection by making sure other devices can connect to the Wi-Fi network.
• Update the Fire TV Stick software by going to Settings > Device > Software Updates.
• Reset the Fire TV Stick to factory settings by going to Settings > Device > Reset.

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If you've tried all of the above troubleshooting steps and you're still having issues with your Fire TV Stick, you may need to contact Amazon customer support.